Privacy Policy

Effective Date: March 1, 2026  |  Last Updated: March 1, 2026

Information We Collect

We may collect the following types of information when you interact with our website, services, or team:

• Personal Information: Name, email address, phone number, company name, and job title provided through contact forms, inquiries, or business engagements.
• Technical Information: IP address, browser type, operating system, device information, and browsing behavior collected through server logs and analytics tools.
• Business Information: Project requirements, service preferences, and correspondence exchanged during business discussions.
• Employment Information: Resume, work history, and qualifications submitted through our careers page or recruitment process.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing requested services
• Communicating about our healthcare IT services, including product engineering, cloud hosting, and RCM operations
• Processing job applications and recruitment activities
• Improving our website, services, and user experience
• Complying with legal obligations and protecting our rights
• Sending service-related updates and information (with your consent where required)

Data Security & HIPAA Compliance

As a healthcare IT services company, we take data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems and processes are designed in accordance with HIPAA (Health Insurance Portability and Accountability Act) requirements to safeguard Protected Health Information (PHI).

Our security practices include encryption of data in transit and at rest, role-based access controls, regular HIPAA compliance audits, Business Associate Agreements (BAAs) with all applicable partners, and ongoing employee training on HIPAA-compliant data handling procedures. While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may share your information with trusted third parties only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality agreements.
• Analytics Partners: Tools such as Google Analytics to help us understand website usage patterns. These services may collect anonymized data about your visits.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Starmark Software, our clients, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Analyze website traffic and performance
• Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website. We do not use cookies for targeted advertising.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Objection: Object to the processing of your personal data for certain purposes.
• Portability: Request transfer of your personal data in a structured, machine-readable format.
• Withdrawal of Consent: Withdraw consent for data processing where consent was the basis for processing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.